New Beginnings Pediatric Speech Therapy, PLLC (“Company,” “we,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy governs your access to and use of the New Beginnings App and Patient Web Portal including any content, functionality and services offered, whether as a guest or a registered user.
When accessing the App or Patient Web Portal, the Company will learn certain information about you, both automatically and through voluntary actions you may take, during your visit. This policy applies to information we may collect in the App or Patient Web Portal and in email, text, or other electronic messages.

Please read the entire contents of the Privacy Policy carefully before you start to use the App or Web Patient Web Portal. By using and/ or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy.

If you do not want to agree to the Privacy Policy, you must not access or use the App or Patient Web Portal.

Disclosure of Your Information

We do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action.

We may disclose your personal information to your insurance company for the purpose of providing our services to you.

We may disclose your personal information to an authorized third party service provider, including an attorney, insurance company, government agency (Medicare) or collection agency when necessary, to enforce our terms of service or any other agreement between you and the Company.

We may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets and/or business.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.

Information We Collect

When you access the App or Patient Web Portal, the Company will learn certain information about you during your visit.

Information You Provide To Us:

The App and Patient Web Portal provides various places for users to provide information.

We collect information that users provide by filling out forms, communicating with us via contact forms, responding to surveys, search queries on our  search feature, providing comments or other feedback, and providing information when a service.

We use the information you provide to us to deliver the requested service, to improve our overall performance.

Information We Collect Through Automatic Data Collection Technology:

As you navigate through our App or Patient Web Portal, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns.

This will generally include information about your location, your traffic pattern through our App and Patient Web Portal, and any communications between your computer and our Patient Web Portal.

Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.

The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our App, Patient Web Portal and our service offerings.

To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.

 How and Why We Collect Information

The Company collects your information in order to record and support your participation in the services you select. If you register to download information, resources, sign up for a newsletter, and/or purchase a service from us, we collect your information.

As a user of the App or Patient Web Portal, you can engage in most activities without providing any personal information. It is only when you seek to download resources and or register/consent to services that you are required to provide information.

Please let one of our staff members know if you would like to be unsubscribed from our emails.

How Do We Use the Information That You Provide to Us?

We use personal information for purposes of presenting our App and Patient Web Portal and its contents to you, providing you with information, providing you with services, providing you with information about your services, carrying out any contract between you and the Company, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.

Children Under the Age of 13

Our App and Patient Web Portal is not intended for children under 13 years of age.

No one under age 13 may provide any information to or on the App or Patient Web Portal.

We do not knowingly collect personal information from children under 13.

If you are under 13, do not use or provide any information on the App or Patient Web Portal, including your name, address, telephone number, email address, or any screen name or user name you may use.

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will permanently delete that information.

If you believe we might have any information provided by a child under 13, please contact us by phone at (915) 855-0601

Use of Cookies and Pixels

Similar to other commercial websites, our Web Patient Portal utilizes a standard technology called “cookies” and server logs to collect information about how our site is used.

Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites to potentially tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.

THIRD PARTY USE OF COOKIES:

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website.

The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services.

They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How do we Protect your Information and create secure transactions?

We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically in compliance with HIPAA Privacy Rules.

This may include using standard security protocols and working with reputable third-party vendors.

Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL.

Credit Card information and other sensitive information is never transmitted via email.

The Company may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

For site security purposes and to ensure that this service remains available to all users, the Company uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Policy Changes

It is our policy to post any changes we make to our privacy policy on this page.

If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account and/or through a notice on the App and Web Patient Portal home page.

The date the privacy policy was last revised is identified at the bottom of the main privacy page.

You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Us:

New Beginnings Pediatric Speech Therapy Services, PLLC
1512 N Zaragoza Rd Ste C1
El Paso, Texas 79936
(915) 855-0601
contact@newbeginnings-elp.com

Policies Updated 5/2022