Welcome to
New Beginnings

Offering children a New Beginning and a brighter future.

Our Services

We offer many services to provide you and your child with the assistance you need.

Image of a therapist interacting with a child

Speech Therapy

We offer individualized, bilingual, speech therapy for children 0 to 20 years old. Parents are encouraged to participate in sessions and contribute to their child’s care plan. We listen to your concerns and provide family education to support progress at home and school.

Patient-writing newbeginnings-elp

Occupational Therapy

We help children develop essential life skills like feeding, self-care, motor abilities, and sensory processing. Our therapy enhances their independence and participation in daily activities. It is personalized to each child’s needs, with parents actively involved to support their child’s progress in everyday tasks.

Therapist engaging with a child during a speech therapy session.

Feeding Therapy

We offer feeding and food aversion therapy to help build positive relationships with food. Issues like gagging, chewing difficulties, food refusal, and tethered oral tissues are addressed. We create individualized plans with parental involvement to support each child’s needs.

Physical Therapy

We will soon offer physical therapy to help children develop essential motor skills, strength, and coordination. We will focus on enhancing independence and participation in physical activities. It will be personalized to each child’s needs, with parents involved to support their child’s progress.

Planting The Seeds of Growth

New Beginnings Pediatric Therapy is dedicated to changing the lives of El Paso’s children through speech, occupational, and feeding therapies. Our mission is to offer individualized care that builds a strong foundation for lifelong development. We work with local pediatricians and military families, providing bilingual and family-centered therapy to meet various developmental needs.

Using comprehensive assessments and advanced technology, we engage parents throughout their child’s progress, ensuring effective communication and continuous growth. Whether addressing speech, motor skills, or feeding challenges, our goal is to empower children to thrive and make a lasting impact on the community.

Therapist engaging with a child during a speech therapy session.

In-Network Insurance Providers

Support for military families at New Beginnings Pediatric Therapy in El Paso.

New Beginnings
Supports Our Troops

Since its founding over 16 years ago, New Beginnings Pediatric Therapy has proudly supported military families by offering personalized, compassionate care. We recognize the challenges faced by these families and have created a supportive environment that meets their unique needs.

To support families as they transition every few years, we work closely with parents to provide therapy techniques through family education. This ensures continued progress even after relocating.

We understand military life is busy, so we tailor schedules to each family’s needs, striving to make therapy as accessible and convenient as possible.

Through technology, we streamline the process, providing families with resources, communication, schedule visibility, and homework access. This system keeps parents engaged and connected with their child’s progress, ensuring consistent care in a loving, supportive environment.

How to Get Started

Visit Pediatrician

Schedule a visit with your Pediatrician.

Get Referral

Ask your pediatrician for a referral to New Beginnings.

Illustration showing steps to start therapy at New Beginnings.

Contact Office

Once you receive a referral, contact the New Beginnings Office closest to you.

Schedule Evaluation

Find out what your child’s needs are and create the best plan of action.

Begin Therapy

Start with one of our awesome therapists that can help your child grow.

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What People Are Saying About Us

(Far Eastside Office)
5.0
Based on 473 reviews
(Eastside Office)
4.9
Based on 446 reviews
Far Eastside Office
5.0
Based on 10 reviews
Eastside Office
5.0
Based on 10 reviews
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Ludin Q.
Ludin Q.
We have been taking our son to Occupational Therapy for about 4 months after he was diagnosed with Behavioral Disorder. We have seen a positive change in our son and his behavior, from learning to control his temper to accepting that things don't always go as we want them and how to learn to accept it. His therapist Jon, has been patient and helpful by keeping us informed on what they are working on and how to approach diffrent situations with our son at home and at school. Jon has taken the time to listen to our concerns and issues that have arisen at school because of our sons behavior.
Allysa B.
Allysa B.
We LOVE New Beginnings in the far east. And we absolutely LOVE Jessica. We have been working with her for over a year now and she is nothing less than amazing. She always works with our schedule and makes things as easy and smooth as possible. The improvements our child has made in their speech since attending with Jessica is night and day. We feel like family here. The level of care and effort that this team makes is awesome. We have nothing but good things to say. Thank you guys for all that you do, your entire team here is amazing! And thank you Jessica for all you have done for our child. We are grateful for you!
Nancy S.
Nancy S.
My son has been in speech therapy for two years and there is no words to describe the improvement in his speech and the impact that it’s having in our lives. Wensdae McNeely is our speech language pathologist and she is so sweet and attentive not just to my child but all the children I see her interact with. She is so knowledgeable and caring she answers all my questions and takes her time explaining how he’s doing after every session. I feel like she really knows my child and is able to incorporate her techniques around his interest and my child loves going to therapy and that says it all. I would recommend this little piece of heaven to any parents whose children might be behind on speech the people at the office are also very nice and accommodating and in general all the therapist are great with all the children and parents they always have a great attitude, a lot of patience and a smile on their faces.
Juliana N.
Juliana N.
I would highly recommend New Beginning's Pediatric Therapy Services! The staff, specially Ms. Lailani and Ms. Alicia are very professional, experienced and knowledgeable. They take the time to know and assess and tailor Therapy to the specific needs and ways of learning - creating a fun and productive environment for the kids. We have experienced significant improvements over the short period of time we have been here, and positive look forward to next steps.Thank you
Zulema R.
Zulema R.
My child has been attending new beginnings for almost or about a year now and we’ve seen major improvements in everything he does, say or eats! We’ve been working alongside with Leslie for OT services and Teresa for Feeding and Speech. They’ve done an amazing job and share tips, tricks and resources. Just recently my other son has also joined and we’ve been equally impressed with Wensdae! She’s been patient with him and he loves seeing her.
Nemo R.
Nemo R.
New beginnings has been just that to my little family, a new beginning to a wonderful adventure ahead. Tori has been a life saver to my little one. Has completely changed our life in such a way it brings me to tears. Everyone here is such a blessing, a huge shoutout to Toni. She’s been nothing but a godsend without her I don’t know what we would have done she helped us with all the paperwork we needed to complete truly a blessing in disguise. There are nothing but angels working here from the management Patrick a wonderful person to all of their employees. I recommend this team to anyone who is having any kind of trouble with their children, New beginnings will truly change your life.
Isaac C
Isaac C
My child has been attending occupational therapy here for almost a year, and I couldn’t be more impressed with Diana, the staff and their approach. These therapists are true experts when it comes to working with children—they’re professional, knowledgeable, and genuinely care about each child’s progress.The team has made a remarkable difference in several areas. They’ve helped my child manage anger outbursts, improve balance, and develop essential fine motor skills like writing, coloring, and drawing. They’ve also addressed sensory issues, especially around loud noises and busy environments, which has been a huge help.Their approach of using social modeling has been invaluable, allowing my child to practice sharing, taking turns, and listening to directions with other kids. My son genuinely looks forward to his sessions and loves the one-on-one attention he receives.I’m grateful for the positive impact they’ve had and highly recommend this team to any parent looking for compassionate and skilled occupational therapy for their child.
Amber S.
Amber S.
New beginnings has been incredible all around from the front office to the therapists themselves. Michael, Theresa, and Alicia. Both of my children have been attending for almost 2 years. Alicia had helped one of my children graduate occupational with ultimate success while Michael helps my youngest continue to succeed. Both listen to goals and respect what we as parents want.Theresa continues to help both children succeed with speech therapy. They have come a long way from when we first started with her.We cannot thank these therapists enough for all the hard work and dedication to my children.
Tatiana A.
Tatiana A.
My daughter has OT twice a week and she absolutely loves it. Since starting therapy, we have seen improvements and continue to see her progress. Diana (my daughter’s therapist) goes beyond and above to help our little girl in many ways we never knew possible. Communication between us is excellent. The whole staff and environment is very welcoming. We highly recommend Diana and New Beginnings to any parent looking for an OT who genuinely cares and makes a positive impact.
Emily D.
Emily D.
We have had such a wonderful experience at New Beginnings! My child receives speech and OT services with Daniella and Leslie and respectively. He is flourishing! He has improved in all areas.The therapists I’ve worked with are always willing to work with our schedule and are very accommodating! They are also so incredibly kind and my child looks forward to every appt!I would recommend this office to anyone looking for services. 🙂
Yesenia R.
Yesenia R.
My twins have been in Speech and Occupational Therapy for a year now. The change both my boys have made from the first day they walked into their first therapy has been absolutely amazing, and as their parent so beautiful to see them grow and learn new things everyday.My twins have an absolutely amazing team of therapist, Ms. Daniela, Ms. Teresa, Ms. Leslie and Mr. Michael have been absolutely amazing with my boys. They enjoy going, and I enjoy taking them both to each one of their sessions, because as much as they learn, I also learn as I also receive great advice to continue their at home care to help them achieve their goals and more!I am incredibly thankful for everyone at New Beginnings for all the help they have given my boys.
Yesica D.
Yesica D.
We were introduced to new beginnings and I will never regret bringing my daughter for help with her speech. Before my daughter started speech therapy she would struggle so much to communicate with everybody around her, she would start getting very inpatient and it would also mess with her behavior. I am beyond grateful with Ms. Carla Rodriguez for helping my little one with her speech. Rebecca loved her and would always look forward to coming to all her speech sessions.Ms. Wensdae is her new speech therapy and she’s also amazing. She also has occupational therapy with Ms Alicia, she’s so sweet, patient, very understanding and has helped Rebecca a lot. Once again I’m sooo thankful for them. They are all amazing for helping out all the little ones that need that extra little push. I definitely recommend bringing your little one. Ms. Carla, Ms. Alicia, Ms. Wensdae you guys are amazing 🩷
Michelle C.
Michelle C.
Both my sons receive Occupational Therapy under the care of Lesly and Diana. Both of them are very knowledgeable and professional. Both care for our sons with compassion and are very supportive. They have made a positive difference in our family and we are very thankful for them and for the passion they have for what they do. As a mom and as a mental health provider myself, I highly recommend them.
Cynthia G.
Cynthia G.
My daughter has been receiving Occupational, Speech, and Feeding Therapy services at New Beginnings for over a year now, and I must say, our entire family can attest to the tremendous difference it has made for her! As a child with level 2 autism, before starting the program, she had great difficulty reaching developmental milestones, processing sensory information, and was easily distracted and frustrated by almost any environment or situation.The therapy she has received at New Beginnings has been a major GAME CHANGER. Her sessions with her occupational therapist, Jon Perez, have been monumental in helping her to become much more emotionally regulated, while also developing her ability to connect with and actually understand other people. This occupational therapy has taught her how to compartmentalize sensory information, increase her attention span, and greatly improve her level of independence and confidence. Jon is truly an expert at what he does. Additionally, his professionalism and compassion, while working with my daughter, has given us the tools to make so many necessary strides in her development possible. My daughter LOVES Jon, and literally jumps out of her car seat to get started, upon arrival at the therapy center!My daughter's speech therapist, Norma, is also fantastic. She is so patient with my daughter, who was completely non-verbal before starting therapy. So much progress has been made with my daughter now being able to willingly imitate sounds and words, and doing so with a big smile on her face! Going from zero ability to communicate to now making gestures, sound imitations, and even some full words, is a tremendous feat for my daughter and our entire family.Her feeding therapist, Daniella, has been nothing short of AMAZING. My daughter had food aversions to almost everything, and was only able to accept very specific flavors of pureed baby food, breastmilk, and plain water. No one in our family could convince her to try, or sometimes even look at, other foods. Since starting feeding therapy with Daniella about a year ago, my daughter is now a ravenous carnivore, and sometimes omnivore! She now wants to eat almost any protein and healthy snack, to the point of trying to steal food off of our plates, after she finishes hers! My daughter's pediatrician is also extremely impressed with her healthy weight gain.The team reevaluates her progress regularly, and then puts together an updated set of goals to reach, which is then shared with me. I love how my thoughts and opinions, as a parent, are always warmly and sincerely welcomed. I truly appreciate this team effort, with plans in place that ACTUALLY WORK! Thank you all!
Cristina L.
Cristina L.
I can’t say enough about New beginnings therapy. They’re life savers. For sometime I could not understand what my son needed and was scared about the idea of him needing therapy. I was luckily referred to start him on occupational and speech therapy along with my daughter. After going through the evaluations and explanation of how this therapy would help my children I decided to start them both at New Beginnings. I want to say how thankful I am for my son’s speech therapist Carla and both my kids Occupational therapist Lupita. I’m blessed to know that my kids are getting two incredible therapist who are passionate and genuinely care about what they do. They both created a safe and comfortable environment that allowed my son and daughter to open up and engage in therapy with enthusiasm. What truly sets them apart is their dedication and consistently going above and beyond to tailor their sessions to my kids unique needs and interests. They both take the time out to explain the progress my kids are making and provide me with valuable strategies to reinforce their learning at home. I also want to thank Toni for being extremely patient when answering all the questions I had, I can really say that she’s a great administrative assistant she made me feel welcomed and made the enrollment of my kids to New beginnings a lot easier.
Melissa R.
Melissa R.
My daughter started speech therapy at 2 years old. We got lucky enough to be placed with Ms. Stephanie ! Our daughter has grown to love her and so have we ! She learned quickly what my daughters likes, dislikes were and uses things like “bubbles, puzzles, etc” to incline her on her bad days and it works so well with her transitions . It’s such a good feeling when we arrive and my daughter sees the door open, and has a huge smile to go to speech with her. On top of that, a few times I , myself wasn’t able to attend , however my husband took our daughter. Ms. Stephanie was amazing and messaged me giving me her report so thoroughly, it allowed me to still feel aware and happy to know how my daughter did that day . We love new beginnings and anytime we have billing questions Patrick is also always so knowledgeable and willing to assist us ! We really feel like we have support when it comes to this addition in our daughter’s life and couldn’t do it without the help of the staff . Driving 45 minutes to therapy is hard, but we haven’t looked for another place because this place is worth the drive for our daughter’s benefit !
Caleb R.
Caleb R.
New Beginnings has truly been a life-changing experience for our family. When my son began speech and occupational therapy earlier this year, he struggled with speech delay and sensory sensitivities. At just 18 months, he only knew five words, avoided certain textures, and couldn’t comfortably interact with other children. Fast forward to today, and the transformation has been remarkable, all thanks to Mr. Jon and Ms. Stephanie. My son now speaks more each day, enjoys being around other kids, and has grown more comfortable with a variety of textures he once avoided.From the very first meeting, it was clear that Mr. Jon and Ms. Stephanie are passionate about their work and deeply committed to the children they help, as well as to supporting their families. As we continue this journey, we remain endlessly grateful to them for giving our son – and us – a true new beginning.
Priscilla A.
Priscilla A.
My son and I have been going to speech therapy with Teresa for over a year now and my goodness has she made an immense amount of progress with him and cares so much to help and do the best of her ability for any type of improvement. Before my son started speech therapy he was non verbal and would only make guttural sounds and now my son talks so much and learns more and more with Teresa! She has made the biggest impact and my son loves her! We live a hour away but it’s most definitely worth it coming here! Thank you Teresa for helping us with this journey.
Jennifer P.
Jennifer P.
For the previous two months that Ms.Carla has been my sons speech therapist, I’m fully convinced she is the best at her field of expertise. Ms.Carla has helped my son in every possible way and in all aspects were my son had been struggling to develop his speech. She has shown us she cares for my sons development and improvement. We feel confident the work and teaching she has been providing to our soon has had a great benefit as we see his speech improve on a daily basis. We appreciate what Ms.Carla has done so far and we look forward to continue working with her. Our soon feels appreciation towards her as he is always looking forward to his speech therapy sessions. Thank you for everything Ms. Carla. You’re knowledge and teaching is the best of the best.We highly recommended NB to everyone!!!
Jenny R.
Jenny R.
Absolutely love this place, my son has both ST and OT here at New Beginnings and I do recommend this place tremendously. Extremely thankful and happy for Ms. Teresa (Speech Therapist) as she is and has been very helpful and supportive towards my son’s speech delay thanks to her his speech has improved tremendously, as well am very happy and thankful with Ms. Alicia (Occupational Therapist) helping my son in his everyday needs and social skills. Never have I ever had any problems with them scheduling or rescheduling sessions they are very helpful and always are there when you have questions or need anything, they are extremely helpful all staff is very friendly and kind my son absolutely loves going to his sessions.
Robert S.
Robert S.
Our daughter (5yo with downs) has progressed so much since seeing Lailani weekly! Her teacher continues to point out her confidence and the milestones we are all watching her reach. Lailani has played a huge part in her smooth transition from homeschooling to brick and mortar this school year. Awesome place! Great staff!
Mariana R.
Mariana R.
I highly recommend New Beginnings, to any parent looking for a safe and caring environment. My twins have had so much improvement since we started our speech therapy sessions with Mrs.Teresa and Mrs. Tory, who were so patient with my boys, and ever since I started noticing an increase in their vocabulary. Later on we started occupational Therapy with Mrs. Alicia,and I saw another great improvement in my boys with basic tasks that they weren’t able to perform before. Overall all the staff is so friendly and amazing they will make your kids feel happy to be there!!
Ferron T.
Ferron T.
My four year old son is non-verbal autistic and because of his inability to speak/express himself, he exhibited his frustration through aggressive behavior. So my wife and I were very apprehensive to see how well he would take to occupational therapy as it was out of his normal routine. Though, his OT therapist, Leslie, was so phenomenal and wonderful that we were amazed and overjoyed to see how much our son took to her and the tremendous progress he made… all because of Leslie!! So, if you go to New Beginnings ask for Leslie!😌I also would like to shout out Saul Tercero as he was such a major part of my son’s progress as well. Saul has such amazing knowledge, care, and patience! We can’t thank them enough!!
Monica K.
Monica K.
This Whole Place and the People in it are LIFECHANGING and INCREDIBLE!!!My son has asperger’s syndrome and started sessions here at the age of 2.My son struggles with emotional regulation and sensory issues and in OT therapy, Mr Jon has helped our son in so many ways for the better! I myself have come to sessions in tears so worried for my son just because i want him to be happy and healthy and live the best possible life he can like any mother should, i have been close to hopeless, wondering what else can i do to help my son regulate his emotions in healthier ways. Mr Jon has always been understanding, non judge mental, made my husband and i feel comfortable to come to him with any concerns regarding our son, and given our son tools he even uses in school now to help tackle this hard world we live in that sadly doesn’t always understand kids on the spectrum. Our lives have changed for the better thanks to Mr Jon!my son originally started speech therapy here as well when we started pursuing a diagnosis and seeing symptoms of him being on the spectrum and for 3 years our son saw Ms Carla and what and angel she was for our boy! just like Mr Jon, she was always understanding, never judged, and always made us feel comfortable to come to her with any concerns we had! my son started with her at 2 years old with the speech level of a 12-18 month old, and thanks to her, he is now almost to the point where he no longer needs speech therapy! his speech has improved so so much and without her none of this would’ve been possible!my son had to switch recently from Ms Carla to Ms Dehlia (if i misspelled your name please don’t hate me 🤣🤣) due to insurance policies with our insurance an in only a few short weeks my son is excited every week to see her as well! she’s been very detailed with me on what they work on in sessions and how i can help continue to progress at home, has given him calming techniques he issues in his classroom as well, and has been so kind to us as well and we look forward to continue working with her as well!i would also like to add, with my son being on the spectrum, change can be very difficult for him, if you’re ever looking for a team that makes change easy for children and works together in such a harmonious way, you just have to see it for yourself! as a military spouse stationed here too, there’s no better place to work with your children.new beginnings has been so good to us and we look forward to working with them for the foreseeable future!
Isabel E.
Isabel E.
At first I was very hesitant on sending my daughter to speech therapy, because i was just scared they wouldn’t be able to understand her. But, ever since I came to get the referral, all the staff was very helpful and welcoming. After all the process was done , we got an amazing speech therapist named Stephanie within the last couple of six months, she has helped my daughter speech improve so much! My daughter wants to come to speech every day on how comfortable and amazing Stephanie is. Stephanie has helped not only my daughter but myself whenever we need a schedule change or any other accommodations! I am blessed that Stephanie has been our speech therapist and very thankful for her. 100% recommend!
Jomaylie Nieves S.
Jomaylie Nieves S.
Los mejores sin duda alguna! El progreso de mi hijo a sido uno extraordinario sus terapistas son súper atentas a cada detalle🤞🏻 Mi niño toma terapia con Ms. Diana (OT), Daniela (Feeding) & Stephany (Speech) y simplemente mi hijo las ama😍 Recomendado 1,000/10
Nicole O.
Nicole O.
My sons speech therapist And his OT therapist, Ms Stephanie and Mr. jon are so sweet, patient and kind with him. There Both very good at what they do.My son has shown significant improvement with starting OT and speech with his first few sessions! He is always so excited to come to his appointments and is happy when we leave, he is so comfortable with Stephanie and JonI’m so glad we’ve made New Beginnings part of our weekly routine. Thank you for all you guys do for my son and every other child you guys have impacted their lives in learning and discovering new opportunitiesThey both deserve five stars⭐️⭐️⭐️⭐️⭐️⭐️Ms. Stephanie and Mr.jon
Alondra M.
Alondra M.
I definitely recommend this location. My daughter has been going to speech for about 2 years now. Carla has been great and I've never had a problem with her. She's very professional and my daughter loves her. When my daughter first started she didn't know how to say her name or anything other than hi. Now everyday she gets out of school she has a conversation with me. At the end every session Carla goes over what they practiced and what she is going to work on for the next week. We are very grateful and couldn't be happier with her work.🙏
Noemi H.
Noemi H.
I can't say enough good things about this place! I have both my kids going to New beginnings for a few months now for both Speech and OT therapy. The progress my oldest has made is unbelieveable and I would personally like to thank Leslie on the OT side for going above and beyond for my daughter. She is always kind, energetic and takes the time to explain everything in detail for me and even helps me by giving me materials i can practice at home with my daughter. I also want to thank Jon on the OT side aswell, he has been amazing with my youngest daughter and always explains to me in detail what my daughters goals are and also gives me advice on what to work on at home. I wish i could give them a million star review, everyone is so kind and understanding at new Beginnings, I can't thank these people enough!
Michelle G.
Michelle G.
10 stars! The joy my daughter had when it came to her OT and feeding appointments was amazing. Jon Perez and Kate both were so kind and patient towards Mia. After 6 months of both OT and Feeding therapy mia made so much improvement. They made these appointments stress free that mia didn’t want to leave. They both treated us like family, Jon was helpful in transitioning Mia to be a big sister and social towards other kids. He helped her with her first steps. And til this day months after graduating from therapy Jon will reach out to see if we had any questions or need help as Mia became a big sister 2 months ago. My family is beyond grateful to have Jon (OT) and Kate (feeding) be there for Mia’s early growth stage and milestones. Without hesitation new beginnings will be our go to for any help our little ones need, and be recommended to any and everyone with children. Thank you New Beginnings!
Ashli H.
Ashli H.
New Beginnings Pediatric has played a huge role in our son's occupational and speech progress. He loves his therapists Ms. Leslie and Ms. Stephanie and has made great strides in both areas in the short period of time he has been with them! They are wonderful and have the best bedside manner no matter the mood my son is in. 1,000/10 recommend!
Jessica R.
Jessica R.
We have worked with speech therapists, Stephanie, Berenice, Delia, and Leilani and they have all been wonderful. They are all very knowledgeable, and make therapy fun for kids, and they have helped my kids with their speech tremendously
Yesica M
Yesica M
We have been working with Ms. Diana for occupational therapy for less than a year, and I can’t stress enough how thoughtful and caring she is towards both the kids and their parents. She always greets us with a smile and consistently goes above and beyond. Her communication is exceptional and always going the extra mile to accommodate our busy schedule.Thank you Ms. Diana for your understanding, patience and support! To the entire team thank your for your dedication and hard work it doesn’t go unnoticed, awesome customer service always!
Amber Andrew G.
Amber Andrew G.
I believe anyone seeking therapy whether it be speech or occupational I would highly recommend this place. My son who was diagnosed with SPD loved the place and Patrick was a huge help to us. Very professional and helped us with everything we needed and to that we greatly appreciate him. We have always recommended this place to everybody that asks us where to take their children and we immediately saw New Beginnings. Thank you for everything and the environment how pure it is to bring children it’s amazing.
Ivy F.
Ivy F.
OT Review: Mr. Michael is a great OT Therapist. He has been very kind and tailored goals specifically to our child. He has the patience of Job (from the Bible). He has ensured therapy is exciting and he adjusts swiftly to challenges. Our child loves him and talks about him when not in therapy.Saul is a great supervisor for OT and responds quickly when contacted. Our other therapist, John is also a Joy. He is always ready to help!Speech Review: Carla was fantastic. She was very clever and fun. Our child looked forward to seeing her. He was motivated to work hard and express himself. She is truly great at what she does.However, I have no idea who the Supervisor is for Speach. I went to the office in person 3 times and called 3 times asking for the Supervisor to contact me and no one did. I received a letter from them about insurance that said contact your insurance for details. I did and TriCare had no idea what the letter meant. They had made all payments and noted the facility was in good standing. I reached back to the office and was told I don’t know and would be contacted by the Office Manager/Supervisir. This was surprising because the front office is very passionate about getting in touch with me when our insurance or referrals are not in line. I needed answers..no one responds. It has been over a month and no one reached out. Carla is great but the front office leadership for Speach is less than professional. The two front desk staff that sit in the office behind the glass is very nice. It is the leadership you do not see or meet. We are still here because of the therapist not the office for Speach.
Priscilla L.
Priscilla L.
My child has been receiving speech and OT services from Ms. Alicia, Ms. Jasmin, and Ms. Leslie. This is their 2 year at this facility and I have seen so much improvement. The staff is soNice. The facility is very clean. Also, my child has enjoyed working with other staff members Mr.Michael,Mr.John, Ms.Lupita as well. 10/10
Yari O.
Yari O.
Our experience working with Ms.Annette and the front office Asbel and Patsy has been excellent. We are grateful that we were able to get in quickly and start therapy. We have seen so much improvement in our daughters speech! We highly recommend New Beginnings!!
BRITNAY R.
BRITNAY R.
Mrs. Christine did an amazing job with my son, Drake, as his speech therapist. He has greatly increased his ability to properly pronounce more words and better articulate his point as a result of Ms. Christine help resulting in him being placed in an advanced reading/English class in school
Maria M.
Maria M.
Credit is due to those who very well much deserve it. I had the pleasure of meeting with Mr. Patrick Ramirez from the Zaragoza office. Mr. Ramirez was very professional and attentive to all my questions in regards to my child’s needs and the coverage my insurance should cover. I left your office content and fully aware of all your possible services provided. THANK YOU Mr. Ramirez for your help.
Bryan D.
Bryan D.
I recommend any family here. Called a couple of days to get more information regarding therapy and set up an appointment. Mr. Patrick was able to assist me and was very polite but also very informative. Patrick was able to get me to the help needed.
Lorie S.
Lorie S.
I truly recommend New beginnings, my nephew started going there and Patrick has been an immense help. He is kind and very helpful. It is nice to see a positive environment when bringing someone special to receive therapy. Will definitely return.
Rosa B.
Rosa B.
Toni una persona muy atenta fui al lugar a pedir información y ella me atendió muy excelente, amable gracias por su trato a mi persona toni
Los P.
Los P.
Very helpful staff and friendly with my kidos.The front desk receptionist toni set me up right away for my next appointment's. Highly recommend if your kids are in need of therapy.
Martin S.
Martin S.
Having to look and find the right speech therapist can be hard. I know it was for me. Luckily I called New Beginnings and spoke to a young man by the name of Patrick. He guided me not only to find the right therapist, he also assisted with the insurance paperwork. Painless and easy. Thank you for making this experience a good one.
Jose A.
Jose A.
Great place to help our kids amazing service top quality attention specially from front desk Toni you are an awesome person🙏🙏🙏🙏🔥👍👍👍👍👍🎂🎂🥳Thank you all
Klarissa M.
Klarissa M.
So thankful for all the help & work that Carla & Delia have put into helping both my son & daughter over these past 6 months! We have noticed so much improvement!
UnderratedToNE
UnderratedToNE
We love New Beginnings, my son is going for speech therapy with Celeste, she is patient, fun, and engaging. My son loves going to his speech therapy every week. He has improve and still improving, he is starting to pronounce consonants with his vowels, and has gotten alot more confidence with other words, and numbers. At Headstart they have notice our son improving in his speech from just making noises to actually saying words and sign language! Celeste has been a blessing for our son, really recommend New Beginnings, they work with your schedule, and the sooner the better to start speech therapy! Never too early.... Update: My son got his reevaluation for speech and got a new therapists Jazmin. Jazmin is amazing with my son and kids/ children. She has this calm, patient, fun personality, I love her being my sons speech therapist, it seems like the perfect fit for him. And he has been improving dramatically from when he started til now. I really recommend Jazmin as a speech therapist!!
Miss G
Miss G
So grateful for all the work & help Ms.Delia & Ms. Carla have put in for my niece & nephew ! They have been going for over 6 months & we have noticed so much improvement ! Thank You ladies .
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