Frequently Asked Questions

Do you accept Medicaid?

Yes we do accept Medicaid. We accept Superior, El Paso First, Traditional, Preferred Administrators (UMC), Molina Healthcare, and CHIP.

My doctor didn't refer my child to New Beginnings. What can I do?

Let’s face it, pediatricians are very busy in their practice. They don’t often have the time (like a concerned parent does) to research outside services to find the best options for your child.

On top of that, many larger, non-local therapy providers with large marketing budgets fight among themselves to get referrals from local doctors.

New Beginnings is a locally owned company with a small number of “hand picked” therapists whose mission is to make a difference in our community and in the life of your child. We are not driven by corporate objectives, but by our desire to impact those with whom we work.

Your insurance gives YOU the right to choose the provider for your child. If you feel New Beginnings may be your child’s best hope for a brighter future, it is your right to request that your doctor refer him/her to your preferred provider of speech therapy.

If you have any questions or are not sure how to request that your doctor refer your child to us, please contact us.

Do you do therapy in the home?

Yes we do! We understand that it is not always easy for you to manage your household, take care of your other children, work, and also have the time to bring your child to therapy once or twice per week. Knowing that the only way to help your child overcome their speech impediment is through consistent and dedicated therapy, we offer therapy in your home.

What ages do you see?

We provide evaluation, diagnosis, and treatment of a variety of speech and language disorders in children from 0-20 years old.

Do you have ST, OT, and PT?

We are a Speech Therapy company. We do not offer Occupational Therapy or Physical Therapy ourselves but we are now in association with an OT provider. You can now bring your child to ST and OT at the same location.

Can I be with my child in therapy?

Yes you can! Very few providers allow a parent to sit in during therapy sessions. At New Beginnings we encourage it! We believe that a child’s best hope for overcoming their speech impediment begins with a dedicated therapist and continues at home through family intervention.

We want parents to understand the short and long term goals we set for their child and we also want them to practice with their child between therapy sessions. As a parent, you play an important role in your child’s success.

Do you have after school availability?

Yes we do. Our therapists see patients from 8:00am to 6:00pm Monday through Friday and by appointment only on Saturday. We offer flexible hours to meet our patient’s schedules. Your child’s therapist will work with you to find a schedule that fits.

Can I ask my doctor to refer my child to New Beginnings?

Of course you can! It is your right to choose the provider of your child’s speech therapy.

Even though we are locally owned and have been serving El Paso for over 7 years, some doctors are still unfamiliar with New Beginnings. Yes, our reputation is growing because of the quality of our therapists and the results we achieve with our patients, but it is possible your doctor is unaware of our work.

It is important that YOU begin the discussion with your doctor and let him or her know that you believe New Beginnings is the best option for your child’s success.

Do you accept private insurance?

We no longer accept private insurance because most do not cover developmental speech delays. We do however offer extended payment plans and different therapy options that help fit your child’s therapy into your monthly budget.

If you have private insurance and therapy options for your child are limited, you don’t have to settle on another provider. Contact us and we will discuss your personal situation to determine the best approach to help your child and set up a monthly therapy and payment plan that works for you.

Do I need to take anything to my child’s doctor visit in order to be referred to New Beginnings?

Although it is not necessary to take anything with you to your child’s visit with the doctor, you can contact us beforehand and we can provide you the necessary forms to make sure your doctor understands that you choose New Beginnings for your child’s therapy.